This website is operated by AM Botanical Ltd. (“Company” “we” or “us”). The privacy policy below discloses our practices regarding information collection and usage solely for the website located at https://www.ambotanical.com/ (the “Website”). This privacy policy does not apply to any other website or service provided by us, our affiliates or clients, unless it appears on such website or service. By using and visiting our Website and by submitting your personally identifying information to us you agree to us using your personally identifying information as set out in this privacy policy. If you do not agree to this privacy policy you may not access or otherwise use the Website or service. Use of the Website is also governed by our Terms and Conditions, located here.

We respect the privacy of users of our Website and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personally identifying information.

What information do we collect?

We do not collect personally identifying information unless you voluntarily supply us with personally identifying information. Generally, you may provide us with personally identifying information through our contact pages, by email, by subscribing to our services, when you make a purchase, by participating in a sweepstake, contest or our rewards program, by communicating with our customer service team, or some other means. Personally identifying information means information which identifies you as an individual, and may include your name, email address, telephone number, credit card information and similar information you provide.

We may automatically collect certain non-personally identifying information about you when you visit the Website, such as the type of browser or device operating system you use, the website that linked you to our Website, or the time you spend and the pages you view on the Website. We may also aggregate information collected from Website visitors, such as the number of users in a particular region or having particular characteristics.

How do we use it?

We may use your personally identifying information in the following ways, or any type of use to which you have specifically consented, either at the time the information is collected or through some other form of consent from you or notification to you:

to operate the Website and provide you with information or services that you have requested (e.g. a newsletter, purchase receipts); 

to add you to our mailing lists and to send you emails from time to time; 

to respond to specific queries you may raise regarding Company and/or its products;

to provide you with better ways of accessing information from this Website;

to process your purchase transactions;

to ask for rating and reviews of services or products;

to administer contests, promotions, surveys or other site features.

We may use tracking information and other non-personally identifying information for the purposes described in this Privacy Policy, such as to serve targeted advertising content to you and for any other business purposes permitted by law. Finally, we reserve the right to supplement your personally identifying information with information we gather from other sources which may include information we gather from online and offline sources.

Do we share your information with third parties?

We may send your personally identifying information to other group companies, affiliates and third parties to help us process your personally identifying information. We may also permit our vendors and subcontractors to access your personally identifiable information, but they are only permitted to do so in connection with performing services for us.  They are not authorized by us to use personally identifying information for their own benefit. One such vendor is WordPress, provider of our online storefront platform. To see how WordPress will use your personally identifying information, please review their piracy policy here. To view their Terms of Use, click here.

We may disclose your personally identifying information in connection with a bankruptcy proceeding or if we or any of our assets or divisions are the subject of a sale or similar corporate transaction, including without limitation a merger, acquisition or change of control.

We may disclose personally identifying information to third parties when we reasonably believe we are required by law or legal process, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud, harassment or other violations of law or the policies of the Website.

For the avoidance of doubt non-personal or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify you.

How long do we keep your information?

If you provide us with personally identifying information through the Website, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personally identifying information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personally identifying information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

What is Interest Based Advertising?

We may ourselves, or with third party vendors, use non-personally identifying information in connection with our own or vendor information to deliver targeted advertising to you when you visit other websites or our Website. Cookies, clickstream data, and other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” is based on anonymous information and not on any personally identifiable information. As a result, we and our vendor know your interests, but do not personally identify you in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements
that are relevant to your interests. However, if you would like to opt-out of these interest-based advertisements, please follow the opt-out process described below under “What are your opt-out rights?”

Cross Device Matching:

We use non-personally identifying information to facilitate cross device association. We or our third party vendors analyze device activity data using a mathematical tool known as a “probabilistic algorithm” to determine if you have interacted with content across multiple devices and to match such devices. In connection with this analysis, we may rely on non personally identifying information (including demographic, geographic and interest-based data) from third parties such as data vendors, pursuant to their own privacy policies or we may use the non personally identifying information we collect in conjunction with such third party data.  Such data may be supplemented with deterministic data, such as obfuscated email addresses, an advertiser, or from
other third parties.  Based on this data, we may then display targeted advertisements across devices that we believe are associated and may provide other services to our advertisers such as tools, analyses, data and insights to see how their website or mobile applications are used and to further enable the display of targeted advertisements to you, including across your devices. For further instructions on restricting our use of certain cross-device data, please see “Opt-Out”,” below.

Third Party Websites

Our Website may link to third party sites which we do not operate or endorse. These websites may use cookies and collect your personally identifying information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites, including without limitation their privacy practices or the content found on such websites. When you link away from our Website, you do so at your own risk.  We encourage you to read the policies and terms of every website you visit.

We may also integrate social networking services into the Website.  You understand that we do not control such services and are not liable for the manner in which they operate.  While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.

You should be aware that information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others.  We are unable to control such uses of your personally identifying information, and by using such services you assume the risk that the personally identifying information provided by you may be viewed and used by third parties.

How do we protect your information?

We use Secure Sockets Layer (SSL) technology – the industry standard – to encrypt the personally identifying information and credit card detail you provide during the order process. To ensure the security of your personally identifiable information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:

Look at the URL in your web browser. Whenever you are connected to a secure server, that connection will be represented in the URL as “https,” rather than “http.”

Look at your web browser. You have an SSL connection if you see a closed lock or a solid key. If you click on this image, a small pop-up window displaying website security information will appear.

We urge you to protect your own privacy. We recommend that you do not share your Website password(s) with anyone or in any unsolicited phone call or e-mail.

While our Website strives to ensure the integrity and security of our network and systems, we cannot guarantee that our security
measures will prevent third-party hackers from illegally obtaining this information.

Do we collect personally identifiable information from children under 13?

This Website is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifying information from or about any person under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.

What are your opt-out rights?

To opt-out of any future promotional messages from us, you should send an unsubscribe request to us at customercare@ambotanical.com.  We will process your request within a reasonable time after receipt.  However, we are not responsible for removing your personally identifiable information from the lists of any third party who has previously been provided with your information in accordance with this privacy policy or your consent.

As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on many mobile devices. However, on many mobile devices users may opt out of certain mobile ads via their device settings.

Interest-based advertising opt-out:

We may ourselves or with third parties, use non- personally identifying information to deliver interest based advertisements to you based upon your online activities and other information.  The online advertising industry provides a service through which you may opt-out of receiving interest based advertising from certain third party providers that participate in self-regulatory programs.  You can opt-out of targeted advertising from certain providers at www.aboutads.info/consumers.

Even if you opt out, note that you will continue to see generic advertising that is not tailored to your interests and activities. Whether you use our opt-out or an online industry opt-out, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted out on your desktop browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

Do Not Track:

Please note that we do not respond to or honor “do not track” (a/k/a/ DNT) signals or similar mechanisms transmitted by web browsers.

How to contact us if your information or choices change:

If your information or your preferences change, you don’t want us to send you the information you have requested or if you have any queries about how we use your personally identifying information, please let us know by contacting customercare@ambotanical.com.

Changes to this privacy policy:

We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use personally identifying information in a way that materially differs from this privacy policy, we will post such changes here. You are encouraged to review this privacy policy from time to time.